Technical support: Some students have found that they have invalid pin codes for Turnitin. If they find that they have a pin code that is not registering properly, they should contact Thompson. They should go to the following web site and choose to Chat or send an e-mail to us. http://www.thomsonedu.com/support Buying a code online: Students can purchase codes online but the pin code will be shipped through the mail. Currently they do not offer Turnitin pin codes as an instant access pin code. If students want to purchase the pin code online they can go to: http://e-catalog.thomsonlearning.com/150l/ Enter the ISBN: 1-4130-3018-1

Also, you can email this ashley person with your PIN code and tell her what your problem is:

Ashley.Minton@cengage.com